Job Title Fraud Monitoring Analyst US Banking (Digital & New Accounts)
Category Banking
Location Hyderabad, Gurugram, Bengaluru
Company EXL
Description We are hiring a Fraud Monitoring Analyst for our Digital and New Accounts Fraud team, supporting a leading US banking client. The role involves monitoring, investigating, and resolving fraud alerts and claims across digital and new-account channels, with a strong focus on Zelle, Card-Free ATM withdrawals, Self-Service Wires, and P2P payment fraud.


Key Responsibilities:

Monitor and analyze fraud alerts and claims across New Accounts (Consumer & Small Business) and Digital Products, including:
Zelle Person-to-Person funds transfers
Card-Free ATM withdrawals without a physical card
Self-Service Wires Self-authorized wire transfers
Detect fraudulent activity, anomalies, and emerging fraud patterns in real time
Collaborate directly with US-based clients to resolve fraud cases and ensure compliance
Perform data analysis in Excel (intermediate) to identify trends and patterns
Extract and query data using SQL (mandatory)
Use Tableau for reporting (data download, filtering, sorting) preferred, not mandatory
Prepare clear, actionable reports and present findings to internal stakeholders
Manage multiple priorities under pressure while maintaining high accuracy

Preferred candidate profile


3+ years for Band B1 and 4+ years for Band B2 in fraud analysis
Mandatory: US Banking process experience (Digital & New Accounts fraud domain)
Mandatory: Hands-on experience with Zelle, Card-Free withdrawals, Wire transfers, or P2P payment monitoring
Mandatory: Working knowledge of SQL (for data extraction)
Mandatory: Intermediate proficiency in Excel
Tableau experience is a strong plus
Excellent verbal and written communication; strong client/stakeholder management skills
Shift Timing: 4:30 PM 1:30 AM IST (US Shift)
Salary 6-16 Lacs P.A.
Last Date 2026-07-14 00:00:00
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