Job Title Walk-in || Non Voice Process Executive
Category BPO
Location Gurugram, Delhi / NCR
Company IGT Solutions
Description Job description
Job Title: International Chat Support Executive Airline Process


Location: Gurugram

Salary: 3.5 LPA (CTC)+ Incentives

Job Description: We are hiring International Chat Support Executives for a leading airline process. The role involves handling inbound/outbound customer calls and delivering high-quality customer service to international clients.


Key Responsibilities:

Handle customer queries via inbound chats
Provide accurate information regarding bookings, cancellations, and travel policies
Ensure high levels of customer satisfaction through effective communication
Participate in assigned training sessions to improve performance and client satisfaction
Maintain adherence to company and contact center policies and procedures

Eligibility Criteria:

Minimum 6 months of International Process Experience
Excellent communication skills (spoken & verbal clarity)
Prior experience in customer handling via calls is required
Ability to work in a fast-paced, target-driven environment
Experience in airline/travel process is an added advantage

Shift Details:

Rotational shifts (including night shifts)
5 days working with rotational offs

Perks & Benefits:

Attractive incentives
Career growth opportunities
International exposure
Supportive work culture

Visit IGT Solutions for the Walkin Interview.

Location: IGT Solutions, Ground Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana Nearest Metro: Sikanderpur / Guru Dronacharya

Contact HR Divya Grover (9817767116)
Salary 1.5-3.25 Lacs P.A.
Last Date 2026-05-08 00:00:00
Apply Link Click Here