Job Title Team Manager-RELATIONSHIP BANKING GROUP-Customer Service
Category Banking
Location Thane, India
Company Kotak Mahindra Bank Limited
Description Grade-M3

Location- Thane

Function- Customer service

CTC- 7.70 lakhs

Job Description :

Managing a Team of Customer Service Executive who would be handling calls of the clients and addressing clients queries.
Handling Emails communication queries.
Liaise with Department in resolving the cases within defined TAT
Preparing MIS/Dashboard and publishing it to respective stakeholders.
Working on Projects as per business requirements.
Working on NPS Matrix.
Job Role :

Has customer centricity (Keeps the Customer First) in all perspective
Has good communication skills (written and verbal)
Should have good knowledge of MS Excel, Power Point
Salary Not Disclosed
Last Date 2026-03-08 00:00:00
Apply Link Click Here