Job Title International BPO
Category BPO
Location Navi Mumbai, Mumbai City, Mumbai
Company People Staffing
Description Job Description
Key Deliverables:

Manage inbound/outbound calls and live chat for query resolution
Deliver customer support with professionalism and empathy
Document all interactions and follow escalation protocols
Meet quality, productivity, and satisfaction benchmarks
Role Responsibilities:

Resolve issues using CRM tools like Zendesk or Salesforce
Provide omnichannel support across email, voice, and chat
Adhere to workflows, compliance, and customer service standards
Work in rotational shifts under high-pressure environments
Salary Not Disclosed
Last Date 2026-03-11 00:00:00
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