Job Title Branch Operations Manager
Category Banking
Location Bengaluru( Banashankari, JP Nagar )
Company Shriram Life Insurance
Description Role & responsibilities

Branch Operations

Oversee daily life insurance operations including proposal processing, policy issuance, endorsements, renewals, revivals, and servicing requests.
Ensure accuracy and timeliness in documentation, premium processing, and policy records.
Monitor and improve turnaround times (TAT).
Team Management

Lead, train, and supervise branch operations and customer service staff.
Allocate work, track productivity, and ensure adherence to processes.
Conduct performance reviews and support team development.
Sales & Business Support

Provide operational support to sales teams, agents, and channel partners.
Ensure timely issuance of policies to support business targets.
Coordinate with underwriting and medical teams for case closures.
MIS & Reporting

Prepare and submit operational MIS, compliance reports, and dashboards.
Track branch-level metrics such as policy issuance TAT, persistency, and service quality.

Preferred candidate profile


Strong knowledge of life insurance products and operations
Sound understanding of IRDAI regulations and life insurance compliance
Team leadership and people management skills
Customer-centric approach and problem-solving abilities
High attention to detail and process orientation
Proficiency in MS Office and life insurance core systems
Salary 5-6.5 Lacs P.A.
Last Date 2026-02-22 00:00:00
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