Job Title Chat Support Executive
Category BPO
Location Sahibzada Ajit Singh Nagar, Mohali
Company Teleperformance (TP)
Description Job description
Job Description- Chat Support Executive

Chat Support


Role Overview

We are hiring Chat Support Executives to manage customer interactions through chat platforms. The role involves resolving customer queries efficiently while maintaining high standards of accuracy, professionalism, and customer satisfaction.


Key Responsibilities

Handle customer queries via chat in a timely and professional manner
Provide accurate information and resolve issues effectively
Maintain quality standards, compliance, and customer satisfaction metrics
Document interactions clearly and accurately
Adhere to shift schedules, attendance, and company policies

Assessment & Skill Requirements

Versant Score: Minimum 58
Typing Speed: Minimum 30 WPM
Typing Accuracy: 90% or above
Strong written communication skills
Basic computer knowledge and multitasking ability

Eligibility Criteria

Education: Minimum 10+2 (Graduates are welcome)
Experience: Freshers and experienced candidates can apply
Age: Minimum 18 years
Note: Candidates currently pursuing any course are not eligible

Work Schedule

Working Days: 5 days a week
Shift Duration: Rotational shifts of 10 hours
Weekly Off: Rotational
Leave Policy: No planned leaves allowed during the first 3 months

Compensation & Benefits

Salary: 22500
PLI: 2,240
Operating Model: Work from Office

Additional Benefits

Cab Facility: Available for female employees during night shifts (9:00 PM 6:00 AM)

Interested candidates can share resume on:

8968077703 or Peyush.peyush@teleperformance.com
Salary 50,000-3 Lacs P.A.
Last Date 2026-02-08 00:00:00
Apply Link Click Here