Job Title Bpo Team Leader
Category BPO
Location Jabalpur, Madhya Pradesh
Company Hemocean Outsourcing
Description Job description
We are looking for a Team Leader to join our team at Hemocean Outsourcing to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹15000 - ₹19000 and opportunities for growth.

Key Responsibilities:
• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Night shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.
Salary As per organization norms
Last Date 0000-00-00 00:00:00
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